Our Commitment to Employee Health & Business Continuity

March 16, 2020 | TRUX Team

As the situation with coronavirus (COVID-19) continues to develop, the TRUX team has taken some preventative measures to ensure the safety of our employees. In keeping with federal and state recommendations to protect our employees, we have closed our home office until further notice and employees will be working from home. Additionally, all business travel has been suspended until further notice.

As a technology company, we are poised to provide reliable and stable access to the TRUX, even as we work remotely. Additionally, the TRUX platform has been built to scale with demand and it is prepared to handle increased workloads as needed.

As always, TRUX will continue to provide customer support Monday-Friday (7 AM-8PM EST) at 800-485-1304 or support@truxnow.com. Additionally, helpful user guides and videos are always available at https://help.truxnow.com/hc/en-us. For any off-line or after-hours issues, please reach out to your TRUX representative or send us an email at support@truxnow.com

As new developments emerge regarding the novel coronavirus, we will continue to monitor and address our support structure to ensure the reliability of the TRUX platform. TRUX was built to provide technological support to a transformative industry. We recognize that these are unprecedented times and while we commit ourselves to the technology, we also hope our partners can remain safe and healthy.

 

Have questions and need to get in touch with our team? Click on the link below!

About The author:

TRUX Team

The TRUX team is a group of industry veterans, technology leaders, and hard-working innovators. We are passionate about bringing technology to the people that technology left behind. Our users are people that build our nation’s roads, bridges, and buildings these avenues keep our society connected – we are building the technological routes that allow them to do their jobs more efficiently.

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December 12th, 2018 |
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